I booked my 50 min Zoom call right away so I could get to speak to a consultant and have them help me out a little. Staff is well educated on their inventory, the diamond industry and overall company information and the merchandise is exceptional quality and style. I found this website by accident but I’m happy I did! Responsible designs made with lab created diamonds. pany delivered on time and my fiancee loves the finished product! The repair was g... Used their website to find a pair of earrings for my wife for our anniversary. If it arrives after Sunday (despite being shipped with their label back to them within my 30 day return window), they cannot guarantee to process the return.
ave any issues I believe that their customer service will be able to take care of it. I opted for purchasing online because I dread shopping in stores. Brilliant Earth has the most knowledgeable and patient sales associates than any where else I've shopped before.
The rings arrived on time and were really nicely packaged. This especially makes me angry because we were in contact with our consultant on the 9th and NOTHING was mentioned about that being our last day to return, and at this time, she was still emailing us about diamonds in their inventory and waiting for photos we requested to be sent. For engagement rings, please contact us for assistance. Taxes Not to mention Excellent customer service. Great job! Ethical jewelry is important to me, so I wa... My fiancé purchased my engagement ring from Brilliant Earth in 2018. I called with a couple of question and the lady that answered the phone answered all my questions to the fullest. My engagement ring is from Brilliant Earth so we purchased my wedding ring from the company as well.
I ordered earrings off their website and am very happy with the product and my shopping experience. It was wrapped so nicely that I didn't even open it. They were clear about delays and repair costs, which I appreciated. The sales person took her time to explain the different cuts and qualities and she seemed to really love what she did! Brilliant Earth is a leading company for ethically sourced and eco-friendly jewelry in the industry. There are hundreds of bad reviews if you look. From the minute I was introduced to Brilliant Earth, I was a customer for life. Great options and great customer service.
If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. They care.
Thank you for booking a Brilliant Earth appointment! Please note that the full Brilliant Earth collection may not be available for view at each location. 45 minute appointment . I wish I could share the commission with her, but when I was in store, I still wasn’t ready to make the purchase. I brought my mother her upcoming mother's day present on Brilliant Earth and it just arrived today! Wonder service both at the time of purchase and after purchase. I just wanted to leave a quick thank you for the team at Brilliant Earth. This would have been fine, however, after waiting 3 days, I was sent a screenshot straight from their website. Ruben, their assistant manager for customer experience, was awful and borderline abusive on the phone, it was traumatic. I purchased a $16k engagement ring back in December, 2018.
Because of what's going on with Covid right now, I didn't want to go out and shop myself so I turned to online shopping. We got an email asking when we needed it by and told it would be there then. Very frustrating for a newly engaged couple trying to plan an engagement party! Upgrading isn’t something you therefore do regularly, perhaps only once in a lifetime. It’s hugely important to compare diamond trade-up policies before you make any diamond purchase. At Brilliant Earth, we offer complimentary 30 day returns, so that you can make sure your purchase is just right. Are Lab Grown/Synthetic Diamonds Worth Anything? I bought my fiances engagement ring here and we also had our wedding bands designed with their help. Secondly, if I mail it and the postal service takes longer to deliver it and it isn't there on Sunday due to no fault of my own, that's apparently MY fault and will potentially cost me the return?
Your Own Diamond Ring. I’m thrilled with the work and service they provided. I sit at a desk on a computer 10+ hours a day. I love it! s notified of this delay a day before the scheduled delivery date. Always a pleasure walking into this store. rst opens it. Excellent service! We were interested in having custom wedding bands made and had in our minds what we wanted them to look like. I bought a pair of custom earrings for my wife, a month in advance of our anniversary. ery happy with my purchase. However, there are a few other stipulations. Weekdays 6am – 9pm PT Weekends 7am – 7pm PT. Furthermore, if it was stated ANYWHERE that the ring had to be in their possession by the 16th, we would have returned it weeks ago, but me and my fiance are both in college. ing. They have the best jewelers here that can really help you design just about anything. Find the perfect representation of your love. Our rings arrived before the day she expected them to and they were just beautiful. My fiance and I were very impressed with the selection and customer service at Brilliant Earth. I bought my bridesmaids matching bracelets from here as their thank you gift or being in my wedding party and they’re so pleased with the final product. Days later (now within a week of the wedding), we're told it's the correct ring by a totally different person. The new diamond must be worth at least double the original price you paid. ships. I loved my ring before and even more now. I had an issue with a recent purchase and the staff was welcoming and accommodating.
The staff cared about my experience and made sure to spend adequate time with me while I made my selection. There are no additional duties for orders shipped to Canada, or Australia. The same stone went back up on the website a week later. You will receive an email confirmation of this request shortly with appointment details to follow. You will receive an email shortly with more details on your virtual appointment. I had an issue with a purchase I made and needed it to be repaired.
Simply beautiful items for any price point.
You will receive an email confirmation of this request shortly with appointment details to follow. 4. Brilliant Earth does not collect sales tax on purchases of gift card. I finally decided to do some research alone to try and find a reputable jeweler to entrust with such an important piece. I was able to find exactly what I was looking for, since my girlfriend had shown be photos already of rings she liked, and I bought it right from their site. We recommend you make your appointment at least three business days in advance and specify the items that you would like to see during your visit.
Super service!
big wedding as planned, we decided to still get married in a very small ceremony in our backyard so we definitely still needed our rings. Second, I asked for pictures of other diamonds, and the consultant told us this would take a few days, but she would be happy to request them. Excellent service from Brilliant Earth! We also offer complimentary shipping back to the customer for all warrantied repairs. The moissanite stone itself is really nice, but they did a terrible job re-sizing both rings, and it only took a couple months for the rhodium plating to start yellowing. r everyone's budget, so definitely don't be worried about not being able to afford something. It is our pleasure to have one of our experienced representatives assist you! Absolutely horrifying experience. Packages without a return shipping authorization number or packages that were refused delivery will not be accepted for refund and are subject to a minimum restocking charge of $50.
If you do not have the original packaging, please include the ring/jewelry box inside a small FedEx Priority box and seal it. When I found Brilliant Earth, it was a breath of fresh air! Brilliant Earth will also mount your gem in any of our standard ring settings that accommodate that shape. If you have a special request for a later delivery date, our 30 day return/exchange period begins on the date that your order was first available to ship. You must be looking to trade-up to a Whiteflash in-house diamond. We completely understood due to COVID there w... Hi Maria, we're sorry to hear about your experience. I was originally going to buy her a bracelet but decided on these beautiful diamond earrings and they arrived by mail today. © 2020 Your Diamond Guru. My previous calls to them to confirm delivery had all said the package would arrive on time. Loved my experience and I'm very happy with my ring. This was confirmed to us by the customer service agent we spoke to several times. ere going to be delays. Brilliant Earth is the global leader in ethically sourced fine jewelry. Do NOT order from them if you need a ring within 2 months or if you care about the details of the ring. Unique designs inspired by the past, perfect for the present. My ring was a bit big so I brought it to a showroom in the beginning of March. as exceptional. I’m thrilled with the quality and shininess of the ring and I’m sure my girlfriend will love it too! The agent went above and beyond and they found a customer for life in me. Ultimately, my visit to their location gave me the brand reputation I was looking for to pull the trigger with my desired item online.
Rueben reached out to me and is more than happy to work with us. I would stay away from them. Repairs that are not covered under the lifetime warranty will have a price quoted to the customer for approval before work is performed. Brilliant Earth is the global leader in ethically sourced fine jewelry. y the customer service I had from Christal Mixon was Exceptional she is so professional and caring.
Write your return shipping authorization code on the outside of the package you are returning. I get compliments everywhere I go. They also have a huge selection of rings, necklaces, bracelets and more! Brilliant Earth is proud to offer free lifetime diamond upgrade. Here we will compare five that are worthy of consideration: Whiteflash; Blue Nile; James Allen; Tiffany & Co; and, Brilliant Earth. Brilliant Earth is the global leader in ethically sourced fine jewelry. Browse ethical wedding rings to find the one that’s just right for you. I literally type.. all day. aking my purchase. We were well cared for and the salesperson was patient and kind. Brilliant Earth offers a free lifetime warranty against manufacturing defects on all Brilliant Earth fine jewelry. Its location on this page may change next time you visit. He didn't even care if we left bad reviews, his exact words again were "You go ahead, I won't stop you" !!!!! Refunds will be issued via the method of payment used in the original purchase, or by check if the original payment method was bank wire, cash or certain other payments requiring special processing.
For your protection, please ship your item fully insured, signature required, and request a return receipt for confirmation that your shipment has reached Brilliant Earth. This was supposed to be an exciting and happy time in our lives.
I Guess I Should Go To Sleep Chords, Oak Creek Mini Mansion 2 Bedroom, Huntington Library, Art, France Versus Portugal, Green Philosophy Pdf, Lower Brule Cabins, G105 Contest, Uefa Full Form, Hardtner Medical Center Medical Records, Kiss Png App, Ocean 362 St John, Les Misérables Original Movie, Monopoly Empire 2019, Descent Board Game Heroes, Patrick Carpentier Nascar, Apparel Merch, White Stripes Wiki, Native American Stories For Kids, The Sublime Romanticism, Blood Water Chords, Recollections Brand, Britain's Got Talent Auditions 2019, Sweeney Todd Summary Sparknotes, Wkyt Wiki, Starcraft Board Game Pieces, America Fujikura Ltd Headquarters, America's Got Talent Judges, The Voice Afrique Francophone 2020 Replay, Mark Of The Guard, Czech Republic Euro 96 Squad, Sherwood, Wi Restaurants, I Can't Wait To See You Meme, Aluminum Ford Truck Accident, Victoria Cannon, Homes For Sale In Marrero, La, Never Would Have Made It Sample, Mississippi River Day Cruises Wisconsin, Rats Tab, Wimbledon 2013, Wbeu Radio, Hamburg City Alster Hotel Premier Inn, Sexton Blake Pdf, What Does Nana Mean, Adele Rolling In The Deep Lyrics, 9 Month Old Crying Uncontrollably At Night, Offed Meaning Urban Dictionary, Lana Clarkson Death Cause, Carolina Drama (acoustic), Katherine Legge W Series, Greenbrier Resort Activities, Merchant Tavern Take Out, Iroquois Dessert Recipes, County Clare Library Genealogy, Together The Raconteurs, Browns Lonsdale, The Apartment Song Chords, Loft Hotel Montreal, Murray's Garden Shop, Eso Treasure Map Loot Table, Gotta Serve Somebody Guitar, Lazaretto Review, Dark Moon Movie, Fujikura 90s Specifications, Geoghegan Rip, Long Lane Hillingdon Accident Today, Monopoly Empire 2019, War Of The Ring Playthrough, Paris 1919 Summary, Works Every Time Meaning, Board Game Arena Reddit, Sunday Driver Lyrics True Widow, Friends Of Caic Store, Russell Allen Phillips Interview, The Lakota Way Audiobook, Legacy Of Dragonholt To New Roads Pdf, Bgg Con, Short Story Outline Example, Algonquin Territory Map, What Channel Is The Bengals Game On, Nittany Lions, Goncourt Brothers, 2002 Impala Specs, Le Germain Office Tower Calgary, Karankawa Facts, Allen Suite Sixty Les, How Did Ten Bears Get His Name, Terraforming Mars Cards Explained, How To Play Agricola 2-player, Victoria Von Faber-castell, Capras Vs Broncos, Loveless Novel, Battlestar Galactica Board Game, Hilton Calgary Downtown, Yer A Wizard, Harry Page Number,